Customer Care

At Stelia Wellness, you’re more than a customer — you’re part of a mindful, heart-led community.
Every interaction is rooted in intention, compassion, and respect for your healing journey.

We’re here to make your experience effortless, supportive, and uplifting from beginning to end.

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🌿 Here’s What You Can Expect From Us 🌿

 

Responsive Support
We respond to emails within 24–48 hours, offering gentle guidance, clear answers, and genuine care.

 

Thoughtful Packaging
Every order is cleansed, wrapped, and handled with respect for its energetic purpose. Your package arrives safely and beautifully — always.

 

Intuitive Guidance
Need help choosing a crystal, tool, or service? We’re here to guide you toward what best aligns with your energy and intention.

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Secure Checkout
All payments are encrypted and protected for your peace of mind.

 

Respect & Integrity

We honour your privacy, your boundaries, and your spiritual journey. Your information is discreetly handled and never shared.

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✉️ Need Support?

Email us anytime at hello@steliawellness.ca
Your questions are always welcome, and your presence is always valued.

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​We’re here to hold space for you — with clarity, calm, and kindness. 🤍